These Terms & Conditions govern all hosting services provided by WeHostAnyWebsite.com, a trading name of Pixel8 Digital, (“we”, “us”, “our”) to the client (“you”, “your”, “the Client”).
By using our hosting services, you agree to be bound by the following terms, unless superseded by a written agreement signed by both parties.
1. Hosting Agreement & Service Scope
1.1. Our hosting services include website hosting, routine backups, security monitoring, plugin/theme updates, and general server maintenance.
1.2. The services provided are outlined in the agreed hosting plan and may vary according to the selected package.
2. Term & Renewal
2.1. Hosting services are provided on a rolling monthly contract, unless otherwise superseded by a more recent written agreement.
Where a prior agreement exists (such as a signed contract), these Terms & Conditions shall apply in respect of all ongoing services from the date of publication, and shall take precedence for the purposes of notice periods, payment terms, service suspension, and disconnection.
Continued use of our hosting services after this publication date will be deemed as acceptance of these updated terms.
2.2. The agreement automatically renews each month unless terminated in accordance with Clause 3.
3. Termination & Notice Period
3.1. Either party may terminate the hosting agreement by providing no less than three (3) months’ written notice via email or post.
3.2. Upon termination, all services will remain active and fully billable during the notice period.
3.3. A disconnection and transfer administration fee of £495 applies, covering the internal work required to safely prepare, export, and disconnect the website files, databases, DNS records, and related resources from our hosting environment.
This fee is applicable regardless of whether the actual transfer is performed by WeHostAnyWebsite.com or a third-party provider, and ensures a secure and coordinated termination of hosting services in line with our technical and legal obligations.
3.4. Early termination without the full notice period will incur a fee equivalent to the remaining notice term.
4. Payment Terms & Non-Payment Policy
4.1. Hosting fees are payable monthly in advance, via standing order, direct debit, or another agreed method.
4.2. Payment is due within 7 calendar days of the invoice date. Failure to make payment within this time may result in service suspension.
4.3. If payment is not received within 14 days of the due date, we reserve the right to suspend access to hosting services, including the client website and email services (if applicable), until the outstanding balance is cleared.
4.4. If the account remains unpaid for 28 days, we reserve the right to permanently delete all associated files, databases, backups, and emails from our servers. This is an irreversible process and no liability will be accepted for resulting data loss.
4.5. Continued non-payment will also incur additional late fees, administrative recovery charges, and may be referred to a debt collection agency if unresolved.
5. Service Limitations
5.1. We will use reasonable endeavours to ensure maximum uptime and stability, but we cannot guarantee uninterrupted service due to factors beyond our control (e.g., third-party server failures, acts of God).
5.2. Scheduled maintenance may result in brief downtime and will be communicated in advance where possible.
6. Data & Backups
6.1. Regular backups are conducted, but clients are ultimately responsible for keeping personal backups of website data.
6.2. We accept no liability for any data loss caused by system failure, malicious attacks, or user error.
7. Liability
7.1. Our total liability for any claims arising in connection with hosting services shall not exceed the total fees paid by you in the three months preceding the event giving rise to liability.
7.2. We are not liable for any indirect, consequential, or economic losses, including loss of business, revenue, or data.
8. Intellectual Property
8.1. All website content and intellectual property provided by the client remains the property of the client.
8.2. All code, configurations, and custom hosting setups created by us remain our intellectual property unless otherwise agreed in writing.
9. Variation of Terms
9.1. We reserve the right to update or vary these terms at any time. Continued use of services after such changes constitutes acceptance.
9.2. Clients will be notified in writing of material changes at least 30 days in advance.
10. Governing Law
This agreement is governed by the laws of England and Wales, and any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact
If you have any questions about these Terms & Conditions, please contact:
Scott Evans
Pixel8 Digital / WeHostAnyWebsite.com
Email: scott@wehostanywebsite.com
Website: www.wehostanywebsite.com